Very Disappointed and Angry
DLAllen
8/25/2021
i purchased what i though was going to be a great product. i purchased my samsung microwave on 10/13/19 and had it professionally installed a few days later. 8/19/21 is went out. does not heat at all no matter what. i am so disgusted with this product. i am worried now because i bought the matching refrigerator a few months ago and wonder how long it will last. when you give $565 for an appliance you expect it to last more than 2 years!!! run, don't walk away from this microwave!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Pretty but short life
Cassandra
8/15/2021
well, after owning it for only 3 years, the sensor isnt working and i get error message c-10.
naturally, it is no longer warrantied. expensive products like this should have a longer life but it is very pretty.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Pretty but short life
Cassandra
8/15/2021
well, after owning it for only 3 years, the sensor isnt working and i get error message c-10.
naturally, it is no longer warrantied. expensive products like this should have a longer life but it is very pretty.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Fan Busted After A Few Months Of Use
Dewey
4/12/2021
the microwave in itself has been fine but only after a few months of use i was air frying in my samsung oven and there was so much smoke i had to turn the fan on at high speed. after a minute it sounded like a plane was landing in our kitchen and had to turn it off. my husband looked at it to see if the fan may have gotten loose but the fan had a crack in it. i am still under warranty but samsung has informed me there may be a fee with my visit. a fee? what is the point of a warranty? my entire kitchen is samsung but their customer service is extremely lacking. their answer to everything is to get on social media which i do not do.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Customer Service
Kush
4/5/2021
the samsung microwave is a good product. however, upon delivery the microwave arrived dented and damaged. it looks like it was dropped on one side and then packaged. unfortunately, home depot and samsung declined to send a replacement piece, which we were extremely upset about. we had bought the 5-year warranty as well, and didn't want our money back. we liked the microwave, and just wanted a replacement, as this one arrived broken. however, home depot and samsung both stated, there was nothing we could do. so for anyone considering this microwave, please consider this experience. we are essentially stuck with a broken, and damaged microwave. safe to say, we wont purchase future products from home depot, and samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love it..Except ONE thing
Cindy G
1/26/2021
i love my new microwave. its sleek and elegant looking in my kitchen. i have the whole set, so everything looks sleek and modern. i love it. and i love how it works! the features and the effectivness of the cooking... there is just one thing i would change. its tidieous... but still i am paying for it, lol. the little glass that turns... it always falls off the track and so easily! it is such an inconvenienvce to fix it everytime i use it - just to have it get off the track again. thats the only complaint, otherwise. i love my new microwave. enjoy!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Beautiful Microwave!
Dolla89
1/21/2021
love (almost) everything about this microwave, but there are 2 issues that i have.
1. microwave shoots the filter out randomly. it literally shoot out from the bottom of the microwave when we're nowhere near the kitchen and while we're cooking. could cause a grease fire...
2. microwave randomly sets the cook time to 7 seconds on its own. at 2 in the morning, while you're sleeping, this is the creepiest thing to hear when you're home alone.
both of these issues are noted by many others on the internet, so these are not isolated issues
i think this microwave is possessed! :-)
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Disappointed
Tazz
12/30/2020
update from previous best buy review on 11/16/20 - lowering my review stars to 2. after 6 weeks of purchase the samsung logo fell off & i had to call samsung to get this fix. they concluded to only replace the door for the microwave and the replacement door buttons "ok" & "keep warm" did not work. had to wait for an additional week for a second replacement door and now the buttons "start" & "end/clear" are not working. now i have to wait another week for the 3rd door as well as a wiring harness & main pcb advised by the technician. instead of all the guessing why can't they just replace the unit.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Sleek Fun
MDMM
12/4/2020
this little powerhouse is stunningnand sleek and sooooooo much bigger than our last microwave. and a tad quieter. my husband loves the flush features and the aesthetic it gives. worth every penny.
i received compensation for this review but the review is my own.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Warranty Expires Then Breaks
knopo
9/21/2020
worked great for the first year. 2 1/2 months after warranty expired the cooking sensor failed.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Thought it was good for the first few months.
vikingmoose
9/21/2020
my microwave shut off all power for about 45 minutes. came back on by itself but won't heat food.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not fingerprint resistant
Raquel
8/26/2020
overall i like the way the microwave looks. i get lots of compliments on the color. on the other hand, it never looks clean. i have a stainless steel cleaning cloth that works ok but the glass always looks streaky. and it definitely get fingerprints every time it is touched. in my effort to keep it clean the decal moved and is damaged which should not be able to be moved so easily. i feel like i got a fake and someone threw a decal on it. unacceptable samsung!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Over-the-Range Microwave wont heat
Fastcat
8/20/2020
stopped working after 9 months. Can't Get response on warranty
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Randomly Resets
bgarisn
8/17/2020
the unit randomly resets when it starts running.
it does not matter what is being heated, the unit will run for 2-5 seconds and then it resets -- shuts off, the clock is set to 12:00.
i have tested several different things to try and isolate what the problem might be (from items of differing weight, to length of time entered). nothing seems to pop out.
i believe there is a shoddy switch somewhere that is not being activated and as a safety measure, the unit shuts itself off.
i am waiting on samsung to get back with me about sending out a technician or at the very least, things i can do to troubleshoot their product (other than the basic 'have you tried turning it off and on again?')
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great Product, minor design flaw.
DSS1947
8/16/2020
purchased 4/2019. solid door mechanism. shuts like car door. button panel solid. easy to use. quality. led lighting. fan boost. instructions after button press. to 1 min cook, press 30 sec twice & start. minor design flaw; filter holder on bottom pops out. we just leave it out. no problem.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excellent Microwave
Ed G
6/13/2020
have used the microwave for a couple of weeks now and i am very happy with my purchase. very spacious for large items and the otr vent is awesome. has 4 settings. boost, high, med, and low. love it!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
WORST MICROWAVE
Jorge
5/30/2020
the microwave was fine when it worked, but after 2 years of use, it's dead. it was no longer under warranty, and the cost to repair was $300.00. i opted for a new microwave and a different brand.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great until the mystery 7 sec issue
DAVPAT
5/20/2020
microwave worked great the last two years, but it seems to have caught the random 7 sec time appearing with a beep asking to hit start or clear/cancel.
power cycling doesn't work to fix it.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
My microwave
Gloria
4/24/2020
bought this microwave and it was a defect i had to take it down they looked at it put all new parts. now 2 days later wont heat again
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great MV but lasted only 2.2years
SamsungUser
4/5/2020
worked well for 2years and 3 month, but then stopped heating.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Died twice before warranty was up...
MacDaddyBighorn
3/17/2020
magnetron broke twice in 1 year warranty. now there is no more samsung support for it even though it has has this issue twice. buttons are hard to press and don't register 25% of the time.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
not good
Cory
3/2/2020
burned up twice in 15 months. first in may 19 which was covered then in feb 20 beyond warranty. no recourse. number panel was also a constant hassle to get it to accept.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Crazy microwave! Don't buy!
ccs 86
2/5/2020
microwave problems with the "press 7" command and continuous beeping - ridiculous! repairman replaced a part and it started again 30 min later! too many bad review - don't buy!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Awful product
Peggy Sue
1/30/2020
I absolutely do NOT buy Samsung appliances. But my SIL said he would pay for this and if I didn't like it, he would remove it. Well, it takes all the strength of Goliath to push the buttons. There is not Express button, even adding 30 seconds requires you to also press Start. It doesn't seem to heat the food very well either. It takes about half as much more time than my old microwave. Unfortunately, I am the one who ended up paying for this and my SIL is in the wind. I am going to have to scrape up the cash to replace this awful piece of junk. And it is NOT fingerprint resistant!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Oversized, heavy paperweight
Christine
12/28/2019
1-1/2 year old sleek, stylish paperweight. faulty product. condensation builds up & destroys control panel despite fan & repeated wiping down during stovetop cooking. died after 18 mos light use.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
So far so good
Mark
12/28/2019
samsung's customer support is horrible when it has come to the refrigerator. let's hope the microwave does not fail. fridge stopped working in less than 30 days. and so far samsung could care less.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Sleek and Modern great addition to the Ktichen
danielhin
12/11/2019
This 2.1 cu. ft. over the range microwave is the perfect addition to our kitchen appliance updates. I love the sleek modern look of this microwave. There is no handle on the front of the microwave, the handle is on the side. The control panel on the bottom is very easy to use.
I really love the all the presets for cooking food. It has been time saver and has cooked everything we have tried perfectly. There is a kids meal button, pizza, reheat, popcorn among the many options. Defrosting meat has been perfect and evenly defrosted for the time set depending on the pounds of the meat.
The LED light under the microwave are very bright and work better than our previous microwave light. It's a nice cool light.
Originally posted on Samsung.com
Yes, I recommend this product
A Beautiful Microwave That Fits Our Lifestyle
ruquets55
12/11/2019
The Samsung 2.1 cubic foot over the range microwave with sensor cooking has exceeded all of even my very picky expectations. It is also, by far, the most functional microwave I have ever owned. The 2.1 foot interior is startling and delightfully huge inside. It allows for large dishes easily, which is something that is important to me as I am often entertaining. The interior is ceramic which I find to be more than just a gimmick but instead a huge, huge plus. It not only cooks better in my opinion, but it is also way easier to clean than my old microwave. The Eco Mode is really important to me too, because the Eco Mode button conserves power by turning off the display when the microwave is not in use. This saves money while reducing our carbon footprint and as my family will tell you, that is very important to all of us, but to me especially.
The digital display is perfect because it allows me to see things more clearly with its large LED display. The settings and timing are clearly visible for greater cooking convenience and much appreciated because I wear glasses for reading, but with this display I can read perfectly without them. The ice blue color of the display also adds a small but really nice touch to my kitchen.
The underside of the over-the-range microwave has a 4 speed ventilation system that has 4 speeds instead of the usual 2 found on most other microwaves. It removes steam, fumes and odors from the kitchen which is great because on game day the kitchen can be pretty pungent with all of snacks being cooked, heated and severved. One thing my wife cannot stand is any residual smells that stays in the kitchen as it reminds her of a the restaurant business. The fan actually clears the air with 400 cubic feet per minute of turbo ventilation, which is great because I can tell you with certainty the last thing any of us want is for the kitchen to have those lingering odors.
The Sensor Cooking feature is something I don't thinking could live without these days. I can cook my family's favorite foods using preset power levels and times at the touch of a button. I simply press the category button that matches the food I want to cook, select the cook number designated for that food (for example: popcorn or potatoes) and then I merely have to the start button. It saves a ton of time trying to figure out what gets cooked first and for how for how long. Overall, another simply beautiful but also functional appliance from Samsung!!
Originally posted on Samsung.com
Yes, I recommend this product
Out with the old, In with the great
Woodwarm
12/11/2019
After quite a few years with the original microwave in our house, this new microwave has happily brought us up to 2019. From the delivery and awesome installation, the experience has been great. The useful features include an exhaust fan with 4 speeds, including automatically turning on at low speed when it detects heat from the stove below, and the vent filter is very easy to remove for cleaning. Also, the various program cooking options work really well, and having the menu of the options printed inside the door is really handy. The microwave heats really quickly and evenly and the programs seem pretty accurate. The sleek black stainless steel design looks amazing and the large capacity is very useful.
Originally posted on Samsung.com
Yes, I recommend this product
Very capable Microwave Oven
madamrosee
12/11/2019
Samsung microwave oven has very useful features and easy to use. The fan is very powerful and has four levels to control its speed. The led light also is very bright; again I can control in different brightness. The interior of the microwave has special coating, and that help me cleaning the microwave extremely easy. Microwave has a list of pre-programmed menus/dishes, and is listed inside of the door. It may sound nothing, but I found it to be very clever idea; I always use this "cheat-sheet". I think it has very attractive design as well. Mine has black stainless steel with fingerprint-resistant coating. It always is kept in nice shiny looking; very nice. I hope build quality is good enough for me to use it in the next 10 years. Good job Samsung.
Originally posted on Samsung.com
Yes, I recommend this product
Big and Beautiful Microwave
mrdeansmith
12/11/2019
I'm a big fan of Samsung appliances and this microwave is no exception. It looks gorgeous above the matching range and together they make my kitchen look great.
The capacity is huge. I can fit a whole casserole pan inside and, with the automatic sensor control setting for casserole, it's reheated to perfection. The sensor controls take all of the guesswork out of heating up food, you just set it and you can walk away, knowing that when you come back, it's all going to be heated up perfect.
The controls are easy to use and very intuitive. No user manual is required to quickly figure out how to use the microwave and get up and running. Even my grandparents were able to figure it out.
The lights are very bright and work great for my range below, as well as the ventilation system, which has the easy remove filter that it so easy to take off for cleaning. . . very smart!
I would definitely recommend this microwave to anyone who finds it within their budget.
Originally posted on Samsung.com
Yes, I recommend this product
Samsung smart microwave
SCOTT924
12/10/2019
I bought this new Samsung microwave to replace my failing old microwave . this new Samsung smart microwave replaces my old standard microwave . It has many convenient features that help accommodate my busy lifestyle. My first use of this microwave was to use the one pound defrost feature to thaw out hamburger for a meal it works perfectly without browning the meat. The turntable in this unit turn slower turn my previous microwaves which I think allows for more even cooking the large print on the buttons make it easy to see and use the many features available. The way the door opens from the side makes the front of this unit attractive without handles sticking out. The black interior is easy to clean and the coating seems more durable than standard microwaves. All the materials in this Samsung Smart microwave are high quality durable and attractive I look forward to many years of use
Originally posted on Samsung.com
Yes, I recommend this product
Sleek
Evem841
12/10/2019
I love the 2.1 cu. ft. Over The Range Microwave in Black Stainless Steel. Its very beautiful, spa ious and looks stylish and trendy. Its display features is amazing,and just a soft touch on the buttons gets it working. Its interior is made of a high quality material which makes it easier to clean. Its exterior is the best because its finger print resistance. It will make life easier for because i have little kids that frequent my kitchen all the time and want to touch always. I will not have to clean all the smears because of its finger print resistance feature. It cooks greatly for me,and i had the option of removing or using the slidable rack that cane with it. I love the fact that i can choose not to make it turn by selecting the turntable off.its light is led and makes it look even more beautiful. Everyone should have this microwave in their kitchen. Its amazing and i highly recommend it
Originally posted on Samsung.com
Yes, I recommend this product
Money Well Spent! Great Product!
slamontia
12/6/2019
Overall this microwave was a great purchase! We battled with was supposed to be a very high-end microwave for a long time and was glad to see Samsung stepped up to put together a solid product. The installation was simple since Samsung provides you with an exact stencil/guide on where to drill all your holes, in addition to mounting the rear bracket. Really only took about 30 minutes to install and have running. The black stainless steel is a great look on these Samsung products and the fingerprint resistant surface is amazing! We were concerned with how the black would look on dark brown cabinets, but it looks great. There are also simple easy to use quick buttons for tons of things, but one to point out is the keep warm button, this has come in handy many times. Especially when I must keep my food warm while we cook for the kids.
Pro(s):
• Several Color Options
• Very Bright Over Range LED's
• Very powerful fan
• Flexible for both interior & exterior venting
• A lot of interior room for larger bowls, plates, etc.
• Heats very quickly and evenly
Con(s):
• Door is big and swings very far out
• Mounting bracket seems very week, I needed to add additional screws to feel like it's sturdy
I would recommend this microwave hands down. It's been great for the holidays and for my family. With 3 kids, sometimes we need quick hot food and it hasn't let us down yet.
Originally posted on Samsung.com
Yes, I recommend this product
Great looking; Very capable Microwave
mystermo31
12/6/2019
My family is very pleased with Samsung's Over the Range Microwave during last 3 weeks. Its black stainless steel model is not only looking great in the kitchen, but also has fingerprint resistant coating; so it keeps exterior clean without much effort.
Front door has touch buttons on the glass; buttons are in logical orders and very responsive. It has hidden handle on the side, so whole front door swings open; very attractive design overall.
My favorite feature (beside the design) is "sensor cooking" mode, and large number of cooking presets built-in to the microwave. Sensor cooking works surprisingly well; no need to worry about whether dish is over or under cooked because microwave detects optimal temperature and humidity while cooking. Basically, put the dish in, and select whether it's for cook or reheat. Impressive feature, indeed.
Last feature I have to mention is its strong vent fans. They are 4-step fans; very useful for various cooking scenarios. The strongest fan speed makes loud noise, so I normally skip to the lower speeds in most cases. However, it's great to have an option to go fast sometimes.
I highly recommend this Samsung Microwave to anyone who wants new over the range microwave with sleek design as well as great cooking capabilities.
Originally posted on Samsung.com
Yes, I recommend this product
Love this microwave
HeatherL1
12/6/2019
This Samsung microwave is sleek looking and extremely easy to use. It was a breeze to install and to set up.
I really like that there isn't a handle on the front of the microwave but instead you just pull it open from the side. It makes it seem bigger that way!
The light is nice and bright, it has a nice tone to it. There are two light settings, one perfect for cooking and the other a great night light.
There are four settings for the vent and it's not overly loud. The vent is easy to remove and replace, all you do is just push the tray out and swap it out.
There are a ton of cooking preset options and an easy to read cooking guide on the inside of the microwave.
The inside is big and the plate turns smoothly. The only tiny complaint I have is the smell the first week using it was awful, that "new smell" has now worn off.
I really enjoy this microwave and I highly recommend it!
Originally posted on Samsung.com
Yes, I recommend this product
Marvelous Microwave
robnmanny1
12/6/2019
We've had our new Samsung microwave for about 2 weeks now and we continue to be impressed. The design is very sleek and the black stainless steel finish looks great; the controls are really convenient along the front lower portion of the door and I love that the handle is incorporated into the side of the door and not sticking out in front. The cooking presets seem very well calibrated and the sensor cooking is fantastic--we've tried various different types and quantities of food and so far it has warmed or cooked them nearly perfectly. I really like the LED lights underneath, though they are not quite as bright as the incandescent bulbs on our old microwave; they're not so dim as to be an issue but it did take a little time to get used to the difference. And the fan is a huge step up from our old model; 4 speeds is more than I expected and on high this really evacuates a lot of air! A nice touch: when the oven detects heat from the stove below, it automatically turns the fan on low speed to keep it from getting too warm.
Originally posted on Samsung.com
Yes, I recommend this product
So Modern and Sleek!
bloosquig
12/6/2019
This microwave looks so modern and sleek with the handle being on the side and not jutting out in front. When people come over they comment on how great it looks with the easy touch screen buttons and no handle. My kids love it because it's easy to use and my wife loves it because it works great. I highly recommend this Samsung microwave to all my friends and family. It's a great machine!
Originally posted on Samsung.com
Yes, I recommend this product
The Furture of Cooking
Empanada
11/26/2019
This is an exceptional microwave. Once again Samsung has outdone itself. The size of the interior is very big. There is a lot of capacity. unit is very quiet. The preset cooking options is a big plus. Simply choose the food items and select the setting. Having the controls within the glass door make it easy for cleaning.
Originally posted on Samsung.com
Yes, I recommend this product
Form Meets Function Once Again!!
ddruquet1
11/26/2019
I can't say enough about this microwave, really. With its huge 2.1 cubic foot interior that allows for large dishes easily, it is by far the most functional microwave I have ever owned. I love that the interior is ceramic because it not only cooks better in my opinion but it is also way easier to clean than my old microwave. The Eco Mode is really important to me because the Eco Mode button conserves power by turning off the display when not in use and this saves money while reducing our carbon footprint.
The digital display is invaluable as it allows me to see things more clearly as it has a large LED display. The settings and timing are clearly visible for greater cooking convenience. But honestly my favorite part of this display is the ice blue color because it really adds a small but really nice touch to my kitchen.
The underside of the over-the-range microwave has a super strong ventilation system that has 4 speeds instead of the usual 2 found on most other models. It removes steam, fumes and odors from the kitchen. It actually clears the air with 400 cubic feet per minute of turbo ventilation, and having worked in the restaurant business I can tell you with certainty the last thing I want is for my kitchen to have those lingering odors of any type, but especially strong food like fish.
The Sensor Cooking feature is beyond incredible. I can cook my family's favorite foods using preset power levels and times at the touch of a button. I simply press the category button that matches the food I want to cook, select the cook number designated for that food (for example: popcorn or potatoes) and then I merely have to the start button. It really cannot get any easier for me!!
Originally posted on Samsung.com
Yes, I recommend this product
Stylish microwave
bsteele31
11/26/2019
My microwave was installed on Friday, November 22, the function of the unit is simply easy to use and how Quiet the microwave runs. It's amazing that Samsung creates a high-quality product as of this microwave and I recommend this microwave to anyone I'm interested
Originally posted on Samsung.com
Yes, I recommend this product
Trendy
Megaeve
11/26/2019
I love the look of this microwave. It fits all the other Samsung appliances in my kitchen. Its very beautiful and looks very trendy & sleek. I love the fact that its very spacious and has a glide rack that you can use or take out when microwaving with a huge container. I love the interior material because it s very easy for me to clean it. It has glass control features display that makes it easy for me to operate. • The sensor cook is a plus for me because it adjust the cooking time. The feature I love the most is the fact that it is fingerprint resistant. I have kids, and our microwave can be messy with fingerprint, This feature has taken away that worry for me. it can be connected via Wi-Fi. It came with a led light that is energy efficient and very bright. Another feature I love is the filter feature. It tells us when to clean the filter.
Originally posted on Samsung.com
Yes, I recommend this product
Sleek and sexy
Akrieger2380
11/26/2019
First and foremost, this microwave is so good looking! It matches my range beautifully and they look amazing next to each other. It has so many great functions and the sleek look of not having a handle that sticks out makes it even more amazing. We've used it for quite a few different things and so far everything has worked great. My kids love the reheat function because they can put food in and it comes out just the right temperature without them having to guess how long it needs to be in there for. We love this new addition and would definitely recommend this to friends and family.
Originally posted on Samsung.com
Yes, I recommend this product
Fire Hazard
Kevin
11/8/2019
microwave started itself 2x & almost caught on fire. highly unlikely i'd buy another samsung. looks nice if you are using as a showpiece & not to cook in. 200 characters is not enough to explain
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Works as advertised!
GDoneySr
10/14/2019
told my daughter about this microwave to find out she has had one for 2 years. both of ours work great.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Works great
Jloreenz
10/11/2019
love my product..i haven't any problems. i love the color.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Mounting design was not good
MHos
10/11/2019
top screws mounting holder falls off and had my contractors to work twice for fix that.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Fire Hazard
BobIsYourUncle
9/4/2019
multiple button presses to get any to register. boiling water on the stove also causes button presses. starts at random in the middle of the day. fire hazard!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not Durable
Very Unsatisfied
3/26/2019
We bought this about 15 months ago and all of a sudden it is not heating. because it is out of warranty it Samsung Repair is asking $160 plus parts cost plus taxes to fix it. In addition they want us to get an installer to have it removed and reinstall. Does not seem to be a durable product if it breaks down within such short use.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Poor design, viewing window, light, interior color
woundedduck
3/10/2019
Bought yesterday, installed last night, taking back to Lowes today. My wife is 5'2", I am 5'7", she can't see interior unless standing on toes, I have a little bit more visibility, but can't see down far enough to see the rotating plate or food on it, say a plate of nachos w/cheese to see if the cheese is melted. The area for viewing the interior is above the fancy looking, installed in the glass front panel along the bottom, is approx 4" x 18", 4". The programming touch-screen portion of the glass front is opaque. The interior light (one) is not bright enough to clearly see the interior while food is cooking, and the unit we bought is the stainless steel black with a dark grey/black interior - should have a white interior for increased visibility into the unit. Too dark to make out nearly anything from the outside looking in. Only used it to test unit by cooking a glass of water to a boil, could not see water or steam. Would not buy another one like it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
