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4.2 | 468 Reviews

27 cu. ft. Smart Counter-Depth MAX™ French Door Refrigerator

LG LRFLC2706S

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 27 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Internal Water Dispenser
  • Ice Maker

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 31.625"
  • Energy Star Rated: Yes
  • Refrigerator Size: 26.5 (cu. ft.)
  • Fresh Food Capacity: 17.9 (cu. ft.)
  • Freezer Capacity: 8.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Cool Guard Interior

Wall panels help maintain your chill with premium style 3

Image Feature

Linear Cooling™

Senses fluctuations and adjusts temperature within 1°F.

Image Feature

Door Cooling+

Blasts of cool air reaches all areas of the refrigerator.

Image Feature

The industry's largest counter-depth fridge capacity 4

Stock up on everything you need and enjoy 25% more space for your family's favorite food and drinks. Only the LG Counter-Depth Max delivers the 27 cu. ft. capacity of a standard-depth fridge in a counter-depth design. 4

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Image Feature

Built-in style. Full-size capacity.

Only LG delivers the 27 cu. ft. capacity of a standard-depth fridge in a counter-depth design for a seamless, built-in look. Stock up on everything you need and enjoy ample space for your family favorites. 1

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Image Feature

Stylish design you can't wait to get your hands on

LG's PrintProof™ finish resists fingerprints and smudges for a distinctive kitchen that handles real-life in style. It easily wipes clean, so the only lasting impression is your excellent taste.

Image Feature

Internal Water Dispenser

Easily access fresh filtered water with the internal water dispenser. Fill your cup, pitcher or even a small sauce pot.

Image Feature

Let ThinQ be your guide

Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 2

Cool Guard Interior Wall panels help maintain your chill with premium style 3

Linear Cooling™ Senses fluctuations and adjusts temperature within 1°F.

Door Cooling+ Blasts of cool air reaches all areas of the refrigerator.

The industry's largest counter-depth fridge capacity 4 Stock up on everything you need and enjoy 25% more space for your family's favorite food and drinks. Only the LG Counter-Depth Max delivers the 27 cu. ft. capacity of a standard-depth fridge in a counter-depth design. 4

Built-in style. Full-size capacity. Only LG delivers the 27 cu. ft. capacity of a standard-depth fridge in a counter-depth design for a seamless, built-in look. Stock up on everything you need and enjoy ample space for your family favorites. 1

Stylish design you can't wait to get your hands on LG's PrintProof™ finish resists fingerprints and smudges for a distinctive kitchen that handles real-life in style. It easily wipes clean, so the only lasting impression is your excellent taste.

Internal Water Dispenser Easily access fresh filtered water with the internal water dispenser. Fill your cup, pitcher or even a small sauce pot.

Let ThinQ be your guide Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 2

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 27 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Internal Water Dispenser
  • Ice Maker
  • Door Cooling+
  • Cool Guard
  • ThinQ® Technology with ThinQ Care
CAPACITY
Freezer (cu.ft.) 8.6 cu.ft.
Refrigerator (cu.ft.) 17.9 cu.ft.
Total Capacity (cu.ft.) 26.5 cu.ft.
COOLING
Compressor Type Smart Inverter Compressor
Evaporator 1
Fresh Air Filter Yes
Temperature Sensors 2
Type No
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 72" x 31"
Counter Depth Yes
Depth (Draw Open Fully without Handle) 48.88"
Depth (to Hinge Cover) 18.25"
Depth with Handles 31.63"
Depth without Door 24.75"
Depth without Handles 29.12"
Door Edge Clearance with Handle 4.25"
Door Edge Clearance without Handle 2.25"
Height (Floor to Top of Drawer) 70.25"
Height to Top of Case 68.88"
Height to Top of Door Hinge 70.25"
Installation Clearance Sides 1/8
Standard Depth No
Weight (Unit/Carton) 291 lbs / 313 lbs
Width 35.75"
Width (Door Fully Open without Handle) 56.75"
Width (Door Open 90 with Handle) 40"
ENERGY
Energy Consumption (kWh/Year) 632
ENERGY STAR® Qualified Yes
FREEZER
Door Type Pull Drawer
Drawer Divider No
Drawers/Shelves 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmartPull™ Handle
Freezer Light LED Lighting
Ice Bin / In-Door Ice Yes
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174039274
REFRIGERATOR
Cantilevered Shelves Yes
Cool Guard Yes
Crisper Bins 2 Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf no
Glide N' Serve™ Drawer Yes
Handle Type Bar
No. of Door Bins 8 Total (2 Adjustable Gallon Sized)
No. of Shelves 4 Split (4 Fixed)
Shelf Construction Spill Protector™ Tempered Glass
REFRIGERATOR THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
ThinQ UP™ Yes
WATER & ICE SYSTEM
Daily Ice Production (lbs) 2.5 lbs. (F/Cubed)
Dispenser Type Internal Water Dispenser
Ice Storage Capacity (lbs) 4.0 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 31.625"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 26.5 (cu. ft.)
  • Fresh Food Capacity: 17.9 (cu. ft.)
  • Freezer Capacity: 8.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Specifications Sheet

Energy Guide

Owner's Manual English 8,628K 03/16/2023

Owner's Manual Spanish 8,486K 03/16/2023

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* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Buy More Save More Rebate

Offer Expires: 2/29/2024 to 5/1/2024 Must be postmarked by: 7/30/2024

Receive up to a $600 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 7/30/2024.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.2 out of 5

79% of reviewers recommend this product.

5 Stars

So much room inside

new2024 4/13/2024

Absolutely love this refrigerator I had an older side by side LG refrigerator and gas range that i lost in a recent kitchen fire along with an LG gas range. I replaced all of my appliances with LG washer dryer dishwasher microwave gas range and the refrigerator. The refrigerator has so much room I also like that the water dispenser is on the inside.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

CANT GET A REPLACEMENT PART ..... THE DOOR BIN

FRUATRATED 4/12/2024

I LIKE THIS REFRIGERATOR VERY MUCH. HOWEVER ONE OF MY DOOR BINS BROKE.... I DONT BELIEVE IT WAS OVERLOADED.... I HAVE SPENT HOURS TRYING TO FIND A REPLACEMENT TO NO AVAIL .... THE ASSUMPTION IS THAT LG HAS NOT MADE REPLACEMENT PARTS AVAILABLE YET.... I HAVE OWNED THIS FRIDGE OVER A YEAR... HOW CAN THERE NOT BE REPLACEMENT PARTS?
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Largest counter depth

Allen P 4/11/2024

I am purchased this refrigerator in February and love it. Largest counter depth fridge on the market.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love it

Smo41 4/11/2024

Love our new LG counter depth refrigator It fits our opening really nice Plus the quality of the frig. is nice alsO
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Needs Improvement

kb515 4/10/2024

We like LG so replaced our 20yr old refrig with this - the closest to our old model. Some major design issues unfortunately theyve gone backward. #1. The deep doors are annoying unless packed full the items clank around with each door open/close. Additionally they make the refrigerator well past counter-depth. #2. If you open the right door first and afterward decide to open the left side also... Look out the vertical flap on the left door will not retract and can slam your hand if its in the way when its time to close the doors. #3.The deli-tray: Its crazy there is a solid top across it that requires fully opening both doors to grab something that is right there. Our old version had a flip-up lid and I may cut this solid surface off and reinstall it with a hinge. #4. Fruit vegetable bins have handles at the bottom so its ergonomically inefficient to pull open then go up and inside the deep well why not pull from the top to start with? #5. The ice bin in the freezer quickly turns cubes into a solid mass. Not sure whats up there.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Huge

KevinCG 4/10/2024

The fridge is huge. We appreciate the space in the fridge and freezer. Only complaint is having to open both doors to use the deli tray.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

LRFLC2706S TERRIBLE no door bin replacements

Very very very annoyed 4/10/2024

TERRIBLE I purchased this item at Spencers less than one year ago and the door bins have all cracked at the bottom and guess what they dont sell or make replacements. This refrigerator is still available at Home Depot and other retailers but the door shelves:bins last less than one year and they dont manufacture replacements? What a disappointment. If you look up this model you will see NO parts are available. What a bad situation. I need to replace the shelves and I cannot. Beleive me Ive loooed everywhere. Refrigerator LRFLC2706S
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Love it

Babcia67 4/9/2024

I love it so happy that I purchased this refrigerator
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Joe Peg 4/8/2024

Slow ice maker. Very spacious. Almost impossible to use as counter depth because doors need room to swing. Beautiful fridge. Had to pull away from wall to clear door swing so ordering counter depth was a mute point.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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5 Stars

Absolutely thrilled

jkg81 4/8/2024

We just remodeled our kitchen and swapped out our old side by side fridge for a lovely new LG French upper with lower freezer. At first it was overwhelming... there was so much space I didnt know where to put things But that quickly faded as I started moving the contents of our cram-packed old fridge into our beautiful spacious new fridge. Im still getting used to the water dispenser on the inside. AND... the app Super cool - I love being able to customize the settings If we are going to be away I can turn off the ice maker with the app I can customize lighting and even add the contents Overall I am thrilled with our new LG appliances
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Loved it so much bought a 2nd one

Allen P 4/8/2024

I bought this and had it delivered on Feb 14th. This is actually the 2nd LG we have bought. We have the exact same model in each of our houses. We love this refrigerator and would highly recommend it to anyone looking for a counter depth fridge with a lot of capacity.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

The Best Refrigerator Ive Ever Owned

RN 30 4/7/2024

We were looking for a refrigerator to fit into an odd sized corner nook and this unit turned up at an sale price. I was skeptical that a counter-depth refrigerator would ever hold enough of our food or work as well as our prior refrigerator but I am pleased to say it has checked every box I used to judge its effectiveness. We also switched from a black smudge-proof refrigerator to a stainless steel model. I was not hopeful I would like it as I have family that complain of the hand prints left behind after opening and closing their appliances done in stainless steel. After nearly 4 weeks of use I can solidly say I like it much better than the black refrigerator and keeping the finger prints at bay has been no issue at all. I simple wipe the handles down daily as I always have and I dont have anything left behind. The refrigerator is quiet running beautiful in its new corner and holds sooooo much more even though we only graduated from a 26 cu. ft. to a 27 cu ft. The arrangement is just what our kitchen needed to give me more floor space in just the right areas and more storage space in others. I couldnt be happier with this purchase and would definitely refer anyone I know or dont know for that matter to buy an LG Counter Depth Refrigerator.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Nice fridge

Christina z 4/2/2024

Good refrigerator but when delivered it has 2 dents on the front. Waiting for it to be repaired.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

LG Counter Depth Max Refrigerator

chh7 3/31/2024

Refrigerator is very quiet efficient in cooling freezer ice maker works great.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Lots of room in freezer

papa70 3/31/2024

Like it its large and doesnt make that much noise.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

DO NOT HESITATE IN BUYING THIS REFRIGERATOR

LakeG 3/29/2024

Our first French door refrigerator and not sure if we would like it. But it is such a pleasure to experience this appliance Everything about it from the LED lights temperature control via Wi-Fi smooth sliding drawers to the non smudging stainless steel finish. Overall this fridge is a winner
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great look quality and value

Usnavi602 3/28/2024

Had the refrigerator for a couple of weeks now and both my wife and I love it. It is super quiet and cooling great. The outer part is super easy to clean and looks great against our cabinets. So impressed with quality that we purchased a new LG washing machine that should be delivered soon.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Fits So Well

ncp30 3/28/2024

I am so excited to say this is an awesome refrigerator This is the first time to try a Counter-Depth appliance and I am shocked to see how much more room we have in this 27 sq. ft. size vs. the 26 sq. ft. size we just replaced It will fit in the new built in place we are building for it and now I will have more cupboard space where my old refrigerator was It works great from the get go and with the new phone ap as an information and safety source it was not a great hassle to learn how to run. Im very pleased with this purchase and would DEFINITELY refer it to others.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Great Space for cabinet depth

Ty088 3/27/2024

Bought this 9 months ago and happy with it. Had a slight problem with air filter but LG immediately took care of the issue
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

The best refrigerator

Slimdy62 3/24/2024

This counter depth refrigerator is the best Not only is it great looking but there is so much room inside I love that the ice is made in the freezer and that the water dispenser is on the inside of the door which gives it a very clean look
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

super roomy

Vivian814 3/23/2024

This fridge is super roomy. I actually have extra room after filling it with groceries. I also like the ice bucket as there is never any doubt when it is full and is so easy to remove and replace.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Counter Top Refrigerator with Freezer Ice Maker

chh7 3/23/2024

Refrigerator is excellent. Very quiet operation lighting is very bright keeps foods well. Freezer Ice Maker works well.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Very happy

Tom2024 3/22/2024

Used for 2 weeks and very happy with appearance and performance. On bins in door would like more adjustability. Like ice maker in freezer versus in door. Like LG status app on phone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

I LOVE IT

Moe 43 3/20/2024

I LOVE IT... it is PERFECT --the inside is big and spacious and it is SO QUIET you wont even think its running --EVERYTHING about this fridge is PERFECT I LOVE the fact that the water dispenser is inside the fridge against the body of the fridge ---this was a Game changer and the ice dispenser isnt some HUGE clunky device that took up so much space. instead you dont even notice its there ---I LOVE EVERYTHING about this fridge 3 Its the BEST we have Ever Owned
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Good and Bad

George28 3/20/2024

The Refrigerator is great.Food stays fresh ice cubes are made quickly and the technology is great. The app is a great tool to keep one apprised about the condition and status. The Negative was the delivery and trying to reach someone to repair the doo which was out of ordera problem the flange.Should have been handled by the delivery company.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Works well and fits a built in spot.

Bob the nice guy 3/19/2024

I replaced a Subzero all refrigerator with the LG.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Pretty happy

JEFAL 3/17/2024

I bought this a month ago and so far is great. We got a counter depth and it still has lots of inside room
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Looks nice works as advertised.

Z Lake house 3/17/2024

The refrigerator looks good. It makes nice amount of ice. Nice lighting. Counter depthfits well in a smaller kitchen.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

An all around great refrigerator with French door.

TomHnt 3/14/2024

I got this 2 weeks ago and am very happy. The counter depth allowed for easy installation. The storage room in the doors and on the shelves is excellent. The in the freezer ice maker makes plenty of ice. The water dispenser inside grows on you very quickly.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

getting serviced after 3 months

JeannefromNY 3/14/2024

this fridge is beautiful and spacious. but its only been 3 months and i am already having it serviced for a malfunctioning compressor. hopefully this is an outlier situation and not something i have to contend with for the life of the fridge.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great room and features

Sesz 3/12/2024

I bought this 2 weeks ago and I am very excited about it. I was thrilled that there was a water dispenser inside the refrigerator instead if having one through to door and losing all that space for the mechanism. I do not always want chilled water but it is there when I need it and I have not lost valuable fridge space to achieve that. It is very stylish and has lots of great storage room for all my foods condiments and drinks.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love it

PawPawV 3/11/2024

Love the refrigerator The freezer drawers are deep and hold lots of food. Not having ice/water in the door makes for lots more space in the refrigerator. The only negative is how much noise the water intake is for the ice maker but at least it only lasts a few moments.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

HORRIBLE REFRIGERATOR

STEPHKIN 3/11/2024

I have had my refrigerator for one year and the ice maker has gone out and LG is horrible about service. I have fought with LG for 4 months to get someone to come out and fix the ice maker. They have sent someone out 2x and have yet to replace ice maker they just keep telling me that they will order the part. I will NEVER buy another LG product in my lifetime. Service has been horrible and I purchased an extra warranty but now I ask myself why? Piece of crap
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

LG Makes Excellent Products

Fred B 3/10/2024

Cant wait to have our purchased LG Refrigerator installed That will be step #2 after the new kitchen cabinets are installed this month. *****I have looked at many other brands and their specs and LG is the Top.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Poor customer service poor design

Barb8 3/8/2024

Extremely loud - the compressor is vibrating against something in the refrigerator and LG has thus far refused to send someone to fix it under my 1-year warranty. I called customer support several times and each time they sent me a diagnostic tool so I could diagnose the sound problem. After doing this several times they finally said they would send someone out but I would have to pay because it is not an LG problem even though I am still well within the warranty period. The refrigerator doors also do not line up - they are half inch offset - also not an LG problem according to them. The refrigerator cannot sit flush within the space I have because the doors take a tremendous amount of space to open. The finish is marred by the handles which indent the finish. Overall a poor product.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Upper Cabinet Doors Will Not Open

Sawcy1 3/5/2024

Website does not show any photos of top of fridge There is a box on top of the fridge that our cabinet doors will not clear If you have a cabinet above your fridge like most people it will need to be high enough to clear the box that is on top of the fridge right behind the doors. Our cabinets will need to be raised about a half inch to accommodate this box so that the cabinet doors can open fully. A photo of the top of the fridge would have been very helpful along with more clearance measurements noting what is needed for upper cabinet clearance to allow cabinet doors to open.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Good experience

schmidt0407 3/3/2024

Great products. Customer service was good but slow. Delivery was great. Fast and drivers were nice and accommodating.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Can be better

calsab 3/2/2024

Not as cold at the setting of 38 deg cant feel the cold air when I open the door. Door handles could be further apart using my right hand to open the left sided door is kinda tight. Pulling out the freezer easily hits your feet much too low. I wouldve preferred a much shallower door compartment and deeper indoor shelving.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great look features and functionality

Alx60 2/28/2024

I have been using my new LG refrigerator for a couple of months and so far I really like it. Everything seems to work great and the layout and functionality is much better than my previous refrigerator. We also really like the way it looks. Overall we are very happy. Reliability will be an important test over time but so far 5 stars. Great product LG
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

LG great job

Rusty319 2/26/2024

Never had own or purchased LG product before this I must say the counter depth refrigerator I just purchased is a big plus it gives you more space on the outside area and still has a lot of room in the inside than my last refrigerator and it was the same size LG did it right with this refrigerator a big 5 stars.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great refrigerator

cammt 2/26/2024

Lots of room fits much better in my kitchen than the one that was here when I bought the condo last year quiet easy to use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Awesome features

Tam244 2/26/2024

I love my new fridge. I brought it a few months ago and very happy with it.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent refrigerato and great customer service.

PrashantM 2/25/2024

I brought this refrigerator from Costco in June 2023. The delivery installation was great and no issues. Just got around to changing the air filter and noticed that the wrong air filter cover and filter was installed. It was different from the one mentioned in the manual. It had an angled slot and would not fit the filter that was recommended for this refrigerator. I called up the LG customer support and they immediately recognized the problem and shipped me the correct replacement cover along with a brand new air filter. Delivered in 3 days. Great customer service No other problems with the refrigerator so far.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Maximum storage for a Counter Depth

KTM303 2/23/2024

LG has the largest cubic storage counter depth model. Price was an attractive selling point but not as nice as our previous LG. Tall items must be stored in doors as shelves are minimally adjustable. Hope we can get 10 trouble free years with this one.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Worst customer service in the world

Grr2000 2/23/2024

Really like the refrigerator after 10 days. Temps well maintained Interior shelving is pretty cheap hope it holds up over time. I give the refrig a 4 star rating. I give LG customer service a big 0 Bought 2 refrigerators direct during a sale. Both in stock at time of order. When ready for delivery the one I could live without was out of stock so they wouldnt deliver the one I need. After 14 days of just terrible customer service I had to cancel the order and buy from local vendor. It ended up costing me an additional $500 or 25 more. Big company that cant get their head out of their backside
Originally posted on lg.com

No, I do not recommend this product

1 Stars

feature not a bug

Disappointed001 2/20/2024

We opted for this refrigerator for several reasons: its French door design promises ample space with the freezer conveniently located at the bottom. The stainless steel finish complements our other kitchen appliances and the counter-depth feature is crucial for our compact kitchen. The built-in water dispenser was an added appeal offering reliability and low maintenance. After thorough online research we purchased it from Costco and we were fortunate that Costcos excellent exchange policy provided a safety net. However our ownership experience has been less than satisfactory. In hindsight we realize that physically inspecting the refrigerator at a store would have been wise. Upon close examination the fridge appears cheaply made. We are now on our second redelivered unit and the initial delivery revealed a concerning issue - the fridge doors forcefully slam into the body upon closure. Upon reaching out to LG customer service the response was less than helpful as they directed us to Costco for a replacement. This service approach raises concerns about the effectiveness of LGs customer support. While Costco promptly redelivered the refrigerator we discovered that the door slamming issue is considered a feature of this model and adjustments could not be made to prevent it. This initial experience has left us uneasy about potential future issues especially considering the lack of helpful guidance from LG. We are hopeful that the second unit proves to be of better quality than the first and we await its performance with crossed fingers.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Cant be installed counter depth + other issues

tdseattle 2/18/2024

Ive had the fridge now for a month. Unit seems reliable temperature stable unit is quiet. There are four significant design flaws that make me regret my purchase: 1. Counter depth fridge cant be installed to counter depth It is not possible to install refrigerator body level with the countertop or in my case cabinet. If I push the fridge in doors will not open all the way. The way door hinges are designed body of the refrigerator has to be 3/4 outside of the counter The hinges show allow door to pivot out and back. 2. Doors are 4 thick to increase capacity. This causes two problems: counter depth refrigerator juts out minimum of four inches from the counter combined with issue above 5 door bins hold a lot but smaller items think bottles condiments whatever you hold in the door tumble over every time you open the door. 3: French door design is very annoying especially with the deep door bins. As you cant open the doors all the way issue #1 opening to refrigerator is very narrow. 4. Filtered water tastes like chemicals. Filter that came with the fridge was so bad I had to throw it away. Bought another one water taste is much improved but still does not taste fresh tastes like plastic. I hope this goes away over time but come on... Im waiting for a tech to come by second time to fix the door seal/flap that closes the gap between the doors. The flap does not fold back consistently. First it remained folded back leaving a 1/4 gap when both doors are closed. After adjustment the flap now doesnt fold back consistently so you need to remember to close left door first then right otherwise the two doors bang together. Just silly During the first visit tech said floors have to be completely level as there is little adjustment in the front and none in the back. Im sure my floors old house are somewhat uneven but nothing serious. These design flaws combined with issue with the doors seal Im waiting for a fix for I regret this purchase daily.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Linear compressor failed after 4 years

Wn123 2/17/2024

My linear compressor failed within 4 years. Although LG acknowledges there was a defect they do not pay for the labour to replace it. Will not buy another LG appliance
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Awesome Features

Tee24 2/14/2024

I brought my new fridge before Thanksgiving and I love it so much
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Cant Wait

BBF1 2/14/2024

Waiting for Kitchen cabinets to be installed in Mid-March and then a LG Gas Range the LG Refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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