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3.6 | 232 Reviews

20 cu. ft. Top Freezer Refrigerator

LG LTCS20020S

Available in 2 Color(s)

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer
  • Width: 30"
  • Height: 66"
  • Depth: 33.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Keep it Crisp

Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Image Feature

Space When You Need It

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Image Feature

Get wise

Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Keep it Crisp Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Space When You Need It Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Get wise Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C
  • Rated Energy Star Most Efficient 2020
CAPACITY
Freezer (cu.ft.) 5.5 cu.ft.
Refrigerator (cu.ft.) 14.7 cu.ft.
Total Capacity (cu.ft.) 20.2 cu.ft.
CONVENIENCE
Display Type Internal Membrane / Green LED
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Temperature Sensors 3
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 31.8" x 68.5" x 35.6"
Counter Depth No
Depth (Total with Door Open) 60.25"
Depth with Handles 33.75"
Depth without Door 29.5"
Depth without Handles 33.75"
Door Edge Clearance with Handle 2"
Door Edge Clearance without Handle 2"
Height to Top of Case 65.5"
Height to Top of Door Hinge 66"
Installation Clearance Sides 2
Standard Depth Yes
Weight (Unit/Carton) 173 lbs./188.5 lbs.
Width 30"
Width (Door Open 90 with Handle) 31.62"
Width (Door Open 90 without Handle) 31.62"
ENERGY
Energy Consumption (kWh/Year) 387
ENERGY STAR® Qualified Yes
FREEZER
Door Type Swing Door
Drawers 1 Glass Shelf
Freezer Handle Pocket Handle
No. of Door Bins/Construction 2 Full (Clear, Diamond Pattern)
LIMITED WARRANTY
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231805179
MATERIALS AND FINISHES
All Available Colors Stainless Steel
Contour Door Yes
Surface Smooth
REFRIGERATOR
Crisper Bins 2 Humidity Crisper
Door Bin Construction 1 Piece (Clear, Diamond Pattern)
No. of Bins 2 total (2 gallon sized)
No. of Shelves 2
Refrigerator Light Top LED
Shelf Construction Tempered Glass
WATER & ICE SYSTEM
Ice System Ice Maker Optional - LK65C

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer

  • Dimensions

  • Width: 30"
  • Height: 66"
  • Depth: 33.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Specifications Sheet

Energy Guide

Owner's Manual English 2,583K 09/30/2023

Owner's Manual Spanish 5,045K 07/18/2023

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* Documents require Adobe Reader.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

62% of reviewers recommend this product.

5 Stars

Great choice

Denise CD 11/30/2023

I am very happy with my choice of this refrigerator. It is stylish and works very well.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Complete junk

Egrang 11/28/2023

We have had to replace this refrigerator twice within a few months time. It keeps going on. They have tried replacing everything on it and it still quits working. Just complete junk.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent Refrigerator

gdhbos 11/27/2023

Ive had this refrigerator for about 3 weeks now and am really happy with it. It holds a lot its super quiet and so far the stainless steel finish has been easy to keep clean. The integrated recessed handles are great for opening the doors and the doors close securely by themselves. This was not the case with the French-door model I had previously so I really appreciate this feature. I bought refrigerator thermometers to monitor the temperature of both the refrigerator and freezer compartments and both areas are consistently maintaining the recommended temps. Something else I appreciate is the the door shelves are so sturdy and can accommodate most big/tall items. I do wish that the refrigerator had a meat/cheese drawer in addition to the crisper drawers but thats my only complaint. One quick note: this refrigerator has styrofoam insulation within the cooling vents at the rear of the temperature control unit. At first I thought the installers had overlooked this and forgotten to remove it but it is part of the unit and should remain in place. Do not attempt to remove it. This should be communicated more clearly in the product manual as I noticed several other inquiries about it online.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

What a Disappointment

Lynn60 11/22/2023

Is breaking down at 12months such a disappointment LG was was little to no help. Bot sure what to do now .Not Happy
Originally posted on lg.com

No, I do not recommend this product

5 Stars

An excellent appliance

Nat GB 11/21/2023

Very happy with the LG refrigerator. One door bin cracked and fell apart however LG replaced it free of charge. This appliance has operated efficiently since we purchased it. No complaints.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Solid

Warnerful 11/19/2023

Pretty solid appliance. And nicely proportioned to fit my old kitchen. Keep the freezer intake vents clear otherwise they get warm and blocked with ice.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Lots a room

Lakeviewdave 11/14/2023

I love my new refrigerator works great and Id buy another one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Faulty fan

Susandec 11/11/2023

I bought this one year ago and the fan went just shy of the one year warranty. Luckily I was able to get it repaired in a week after the part was ordered. Other than this it is quiet and large enough for my needs
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love LG

JudiBR 11/11/2023

I originally wanted this refrigerator. It was not in stock. Bought and had to return another manufacturers model. This LG was available and I bought it. So happy I did. It is nice looking has a lot of room but best of all it is quiet Very happy with my purchase. Only thing missing is a drawer for cold cuts and cheese.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Beware of Top Freezer Refrigerator w/out Warranty

torchbearer 11/11/2023

Keep your original receipt Buy an extended warranty The bad news is this refrigerator had congenital birth defects and didnt last a year. The good news is that there was a manufacturers warranty. The bad news is that I did have to spend multiple hours with customer service and my tenants had to live without a working refrigerator for a couple of weeks. Note that the customer service reps seem to all be in the Phillipines and it is sometimes very difficult to understand their english. The good news is that LG finally made good on their warranty about a week and a half after the reopair tech deemed it unrepairable and after a few calls to customer service. FYI The repair tech took one look inside the freezer and could pretty much tell that the refrigerator couldnt be repaired so that it would cool properly. He claimed that modern top freezer refrigerators were inherently problematic. However given the old cabinetry in the home the height limit of the space means that top freezer model refrigerators are the only choice I have. I have purchased a replacement refrigerator with a five year warranty and hope for the best. I have been very happy with the LG French Door refrigerator in my primary home for over 7 years and am very happy with my newish LG front load washer and dryer.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

R R T 11/8/2023

Not working and called the help line and they said it would cost me $500.00 dollars. And we never used it and when we plugged it in it wouldnt stay cold. Not happy
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Frig

LG233 11/7/2023

I really like the frig just didnt expect it to need service this soon. However it was a quick fix
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

bad fridge bad support

ltcs20020 11/5/2023

fridge failed 2 months out of warranty error code says fridge freezer motor bad replaced motor. now motor works still have lights tested main board as recommended by LG board fine. still have lights LG 0 help at helping resolve this problem.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Md Rahaman 11/5/2023

Only work for less then 18 months not cooling on refrigerant side I true lots of food.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Simple and easy to use features.

Skip72 11/3/2023

I purchased this refrigerator last month and it is working fine a lot quieter than the last one.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Horrible refrigerator even worse customer service

Lisa Gregory 11/3/2023

The only thing worse than this refrigerator is the customer service that I received from both Home depot in Dover DE and LGs customer service department. The freezer has no light and within two weeks would cause my frozen foods to be covered with frost even on the lowest setting. I was forced to unplug the unit and allow to defrost almost weekly. I ended up removing my meats from this freezer and using my deep freezer. I only use this one for things that I can easily identify such as cool whip butter etc. Contacting customer service left me frustrated uninformed on resolutions and disgusted. No one cared that I has spent the amount of money that I did and within just a few weeks would be in need of a new refrigerator. As for Home depot I will never purchase another major appliance from them. Same goes for LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

LG Refrigerator

SingaporeTom 10/30/2023

We have had the refrigerator for a couple of weeks. It keeps food well. We wish the freezer had a light. I wish the main compartment had a drawer for meat and the door had another shelf. Overall we are very happy with it. Its very quiet compared to our previous refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

No light in the freezer compartment??

rtravels 10/25/2023

Refrigerator is ok although it does not have a light in the freezer compartment what? Trying to get service from LG on a brand new product took 14 messages.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great space

Jal4 10/24/2023

I bought this fridge in 2021 and it works pretty good
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Perfect

Kona customer 10/23/2023

We bought this refrigerator last month and it is working perfectly. It is the most quiet one we have ever had
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Fridge great - service not so mjuch

rtravels 10/20/2023

Refrigerator is ok except it does not have a light in the freezer section. The manual says there is supposed to be but it is not there. Trying to get service to a brand new unit is ridiculous. Instead of a one or two phone/message contact to get repair work scheduled mine took 4 phone calls 8 texts and numerous pictures to different people.... New refridgerators are not supposed to be so difficult. LG needs to step up their game.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Junk product

Maurizio VP 10/19/2023

The worst customer service I received Ill never a LG product again
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great product

May C 10/18/2023

I brought this a year ago how ever the motor stopped working a year in but I still have it a 5 star because LG came to my house a couple days after I contacted them and replaced the motor in my freezer in less than 15 minute. And its working like new again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

mid range frig

snap 10/11/2023

pros-large upper lower compartmentsquiet cons-as other reviews have claimedbottom door can stub toes ive never seen a frig with no deli drawer.overall i have no real complaints
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Door causes pain

hks23 10/8/2023

This refrigerator is working well since I bought it. However the lower door is too low whenever I open it. It scrapes my right foot I then incur painful bruises and I have dropped dishes on the floor. My previous fridge door was higher and I never had this problem before.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Rober R 10/8/2023

Hade a problem with frig and called LG help line and got a runaround not happy
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Replacement fridge

sab001 10/7/2023

We purchased this as a replacement of a fridge that lasted 24 years. It does what it needs to do by maintaining the appropriate temperature. An ice maker is optional. It would have been nice if that was already included.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Not cold not happy

Dorolei122 10/6/2023

We bought this fridge in July and are not happy. Fridge is always at 55 freezer ices up every few weeks and fridge is even warmer. Door is too low too the ground hits my bare feet. Shelving in the door impractical huge handles of crisper drawers in way of lowest possible door shelf. Not cooling is the biggest issue though. Light is always on. Technicians have not scheduled appointment.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very roomy and bright

Clara7814 10/6/2023

First time I bought an LG product and very pleased I did
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible product

LisaAnn622 10/4/2023

Its the worst The freezer had no light and constantly frosts over despite being on the lowest setting. The temp inside the fridge is ok and the fingerprints arent easily wiped away. I have to unplug and defrost my meats almost weekly just to be able to identify my food. Ive contacted both LG and Home Depot and no one provided any solutions as I was past the 2 day window to return. Customer service was awful with both.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Not cold not happy

Dorolei122 10/1/2023

I am sorry not to give a positive review: freezer ices up every few weeks fridge is never colder than 55. The shelf spacing inside not easy to organize items crisper handles too big and no lowest shelf on door because of that. Door too close to floor my bare feet get caught if I dont watch out. The light is always on. The technician was in contact with me but is a few hours away and has not yet scheduled a visit.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Facts of the matter at hand

Bobs opinion 10/1/2023

As i said in a previous review the difference between my last refrigerator and you know who that is has made my life much improved just because you can put anything at all into it without a problem. Shelving freezer controls are all in the right place and that really makes a difference. All i say is LG engineering is tops. Im now replacing my dishwasher based on that fact alone Thank you BF
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Earl Br 10/1/2023

I am pleased with the refrigerator but can not find anyone to install the LG icemaker I purchased separetly
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Nice appliance

VeenaS1 9/26/2023

I bought the refrigerator September 2. So far so good. I was pleased that the technician switched how the refrigerator and freezer doors opened as it made it easier for me. It holds a lot of items
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Too small hard to access the food

Imartita 9/26/2023

I was restricted to the size fridge I could buy. Not happy with the units of shelves. It sits way to low to the floor .
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Repairs just done

JillGreg 9/25/2023

We bought it in Nov 2022 and this month the refrig was not getting cold enough for food to store safely 55 -60 degrees. We had to have someone come out to replace the motor. It took them 2 weeks to come out and do this after multiple calls/complaints from me and my husband.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very good Refrigador excellent

LG Frezzier 9/24/2023

I got the refrigerator 3 months ago is been a great experience we like it
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Have a stock the repair parts.

Bryan Kim 9/20/2023

I bought this with believing a good brand name and quality. But it was not enough cold in the freezer room due to not working the fan just after a year purchased. The problem is not available repairing parts in LG parts department.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

5 Stars

Timothy Tu 9/18/2023

I recently purchased a fridge and I am extremely satisfied with my purchase. The fridge has exceeded my expectations in every way possible. It has a spacious interior which allows me to store all of my food and beverages and keeps everything fresh and cool. The design is sleek and modern making it a great addition to my kitchen decor. The fridge is also very energy efficient which is a huge plus. Overall I highly recommend this fridge to anyone in the market for a new one. Five stars all around
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Ronald Carpenter 9/15/2023

The design and lay out of this refrigerator is great.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Looked good

Mromo209 9/14/2023

Bought this refrigerator 6-2022. Lasted 13 months 8 days. Mother board and fan went out. Looks great. Took technician 2 times to fix.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

unseen handles

Joyls 9/11/2023

I like the refrigerator alot but would like to have another drawer for lunchmeats and cheese products. It also gets finger prints alot even with the nice unseen handleswhich I like.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Quiet and efficient

WH23 9/10/2023

Been a couple of months since I bought it and works great. Good size freezer compartment.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Gerat service

Francis Ellis 9/9/2023

It worked great for about 7 months and then started making loud banging noises. we called for service and LG tech came out and repaired it. Great experience. Refrigerator is working great again. It is a wonderful product.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Bad refrigerator worse customer service

PJVT 9/9/2023

I purchased this fridge a little over 2 years ago. After approximately one year the auto defrost feature failed causing ice buildup in the freezer compartment. Then the lower refrigerator section stopped working altogether while the freezer was operational. Currently the temperature in my refrigerator compartment is 65 degrees F. My interaction with customer service has been a disaster. I have called at least 10 times and get no help . I got recommendations to repair centers that will not service LG in my area and suggestions that are clearly straight out of a text. It seems like every time I call we go back to square one. Very dissatisfied.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Watch your toes it is very low to the ground.

ks20 9/5/2023

Bought from Lowes. 1st one delivered would not work at all. 2nd one they delivered was the same broke one that I returned the 1st time. 3rd time it was delivered was a new one and works fine. I asked the delivery driver to switch the doors and they wouldnt because it wasnt written down but it was on the other delivery tickets.
Originally posted on lg.com

No, I do not recommend this product

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Value

 
5 Stars

Great looks

Yoleady 8/29/2023

I bought this for about a month and it looks very luxurious and spacious that keeps everything very cool. Also inexpensive and was within our budget
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Fits perfectly

TJFX 8/28/2023

The space for the refrigerator is limited and this product fits perfectly. However I was disappointed that there is no light in the freezer or a hanging compartment for deli meats etc.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Too Small

Imartita 8/27/2023

I had limited space so had to purchase a certain size. Im not happy with this not enough shelves on door and no drawer for cheese and meat.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great for the money.

LadyS 8/27/2023

I needed a refrigerator that would fit in a specific area this was the one. Also its nice I especially like how spacious it is.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value